Lushhoming Hassle-Free Returns & Refunds: Shop with Confidence!
At Lushhoming, we put your satisfaction first. That's why we offer a generous 30-day return policy to ensure you love your purchase, every time.
What can you return?
- Unworn and unused items with original tags attached
- Items in original packaging
- Items accompanied by receipt or proof of purchase
How to initiate a return:
- Contact us within 30 days of receiving your order.
- Briefly explain the reason for your return.
- We'll guide you through the simple return process and issue a return authorization.
Damaged items or wrong orders:
Oops! Mistakes happen. If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We'll just need some details and a quick video of the issue to get things fixed quickly. You choose: receive a replacement or get a full refund.
Exchanges:
Want something different? No problem! The fastest way to get what you love is to return the unwanted item and place a new order. This way, you'll receive your new item quickly, without waiting for the return process to complete.
Refunds:
Once we receive your returned item and confirm it meets our policy, we'll issue a full refund to your original payment method. Please allow 3-5 business days for your bank or credit card company to process the refund.